Sres Usuarios de Hostpremium.
El corte de este lunes a partir de las 13 hs es debido a que en todos nuestros servidores se esta haciendo un cambio de UPS. El tiempo estimado de trabajo es de 2 horas.
Trabajando para un mejor servicio pedimos disculpas por los problemas ocasionados.
Muchas Gracias
Soporte Hospremium.
Nota Datacenter:
Project: Integration of Additional UPS Power
Dear Clients,
Our goal at Hostpremium is to provide you with the best customer support, the best network reliability, and the best power protection. Your trust in us and our unwavering commitment to provide best-in-class service have fueled our growth over the last few years.
In 2010, we initiated a number of important construction and expansion projects. One of the most prominent accomplishments last year was the expansion of our beloved data center. We nearly doubled our space to 18,000 sq. ft., added an additional 1.2MW generator for increased backup power, built additional infrastructure for 480 KVA of redundant UPS power, and upgraded our facility's overall power capacity from 1MW to 3MW. These expansion efforts have significantly improved our ability to service your needs both now and in the future.
We are now ready to complete the final phase of our facility's power expansion. This involves the integration of an additional 320KVA UPS system to our facility's infrastructure. We have scheduled the integration of this additional UPS on Monday January 10th, 2011 at 9 AM EST (UTC-5). The integration will be completed within two hours. No down time is expected during this integration because this new system has been already successfully inspected and stress tested by a third party. However, in a worst-case scenario, up to 25% of the servers in our data center may experience a brief loss of power and reboot themselves automatically. We do not expect this to happen, but we are well-prepared in case it does. We have scheduled a special standby response team that will take action as needed to minimize the impact of any problems that arise during this work.
We are grateful for your trust and understanding as we complete this critical step. We will advise you on Monday morning when the integration has been completed. We look forward to a great 2011 and beyond. Thank you for your patience and thank you for choosing Hostpremium.
Sincerely,